Why Leaders May Need Help in Handling Workplace Psychological Health & Safety Issues/Cases
In current work settings, many organizational and team leaders are expected to effectively balance between providing employees/members with the psychological health and safety support they need, safeguarding their employment and human rights, and ensuring that employees/members remain both accountable and productive at work. Leaders with limited experience and knowledge in dealing with mental health and substance dependency cases may find it intimidating, conflicting, and extremely uncomfortable when faced with the expectation to play multiple roles (active listener, supporter, advisor, supervisor, investigator, and more) in the handling of such cases. The risk of unintentionally 1) crossing over from a supportive listener to an unqualified counsellor, 2) violating employees’/members’ employment and human rights, and/or 3) simply not knowing how to best help the employees/members in need, can have serious implications for both the employees/members and the organization.
On a broader scale, it may also be challenging for leaders to gain mass buy-in and initiate actions across various teams, departments, and ranks within the organization to address existing psychosocial risks and hazards in the workplace that contribute to employee psychological strain and injury. Ultimately, leaders may find it helpful, more objective, and sounder to get the support and assistance of trained therapists, workplace mental wellness specialists, a certified workplace investigator, and/or experienced case manager when dealing with workplace psychological health and safety issues/cases.
HOW WE CAN HELP:
Insight has established a multi-prong Management Assistance Program (MAP) to help leaders:
Insight’s 4C (Care, Coach, Consult, Case Management) Management Assistance Program help leaders to achieve the above goals by supporting and assisting them in the following core activities:
Insight’s Management Assistance Program (MAP-4C)
MAP Services
Click on each of the following links for service details:
- Management Self Care
- Management Coaching and Training
- Psychological & Substance Case Consult
- Workplace Investigations – Harassment, Bullying, and Violence
Contact Insight Psychological today to learn more.
