Return-to-Work Psychological Assessment & Support

When an employee/member requests for time off from work or is on extended leave due to psychological strain/injury/illness or substance/alcohol dependency, there is a need to ensure that they get the support and assistance they need to return to work. In many cases, an employee/member who is on an extended leave due to illness, accident, or other incidents may experience physical, cognitive, and psychological difficulties. In general, the longer an individual is off work, the more difficult it is for them to get back to work.

Aside from providing evidence-based psychological counselling/therapy and addictions care to help your employee/member deal with their issues and prepare to return to work, our therapists and addictions specialists can further support your employee’s/member’s return to work and your handling of their case through the following:

Return-to-Work (RTW) Assessment, Accommodation, and Follow-up Support

Insight’s therapists can provide assessments on:

  • the types and extent of psychological injury, psychological effects, and/or cognitive impairment experienced by the employee/member,
  • how the injury, psychological effect or cognitive impairment might affect the employee’s/member’s readiness to return to work, and
  • the type of work accommodation that may be needed.

Our therapists can also provide one-on-one therapy and support to the employee/member in dealing with their psychological injury, psychological effects, and/or cognitive impairment so that they can be more ready and able to return to work. For employees with difficulty attending face-to-face therapy sessions, sessions can be facilitated through our secured online counselling (real-time, secured video conferencing). Completing a proper RTW assessment as well as ensuring proper support and accommodation at the early stage of your employee’s/member’s time off work can likely help to improve their situation and reduce the duration and/or frequency of time off from work.

Insight also works with physicians and respected disability management service providers that assess employees’/members’ physical injuries/effects and their readiness to return to work. Together, we can properly assist your employees/members in preparing both physically and psychologically for an active return to work.

Once an employee/member has returned to work from being off work or being on extended leave due to psychological strain/injury/illness or substance/alcohol dependency, it does not necessary mean that they have fully recovered and their issues are resolved. In most cases, continued counselling and/or treatment is needed not only to ensure progress in recovery and rebuilding but also to prevent relapse or deterioration.

Our therapists and addictions specialists can support your employees/members in their journey or recovery. Aside from being able to care for clients with different psychological issues, each therapist at Insight is also required to develop and advance their expertise in one or more areas of specialization. As well, they are further supervised or guided by some of the leading experts and/or very seasoned specialists in the field. Instead of getting a generalist who may have some knowledge in a specific area of mental health concern, your employee/member will be matched with a therapist who specializes in the employee’s/member’s area of concern.

Case Consult and Case Management

Insight offers case consult or case management support to managers who have been tasked with monitoring and managing employee/member cases involving psychological strain, injury, or illness. The degree of case management support needed by each manager may be different depending on their experience in managing such cases. Service needed may range from consultation on how to support the employee/member throughout the treatment period and/or on the necessary accommodations at work, to full case management where we will work with the employee/member on your behalf to coordinate their treatment activities or multi-disciplinary service consults (where applicable), make arrangements for in-patient treatments (where applicable), monitor their progress, help them prepare for return-to-work, and any other needed activities.

Proper case management is especially important if an employee/member is off work or on extended leave due to their condition. Experts  have indicated that one of the most promising and cost-effective options for improving the return-to-work process is investing in occupational health professionals to meet regularly with employees who are on mental health or addictions sick leave. Employees who have regular meetings with these professionals tend to return to work faster than employees who do not do so.