Insight’s Response to COVID-19

COVID-19 PROTOCOL – Protecting the health of our clients and staff

With concerns around COVID-19 (coronavirus) mounting, we would like to take every precaution to protect the health of our clients and staff.
We are asking for your cooperation with the following:

If you are sick, please call the office to reschedule your appointment. We don’t want to put you or others at risk.

If you are in self-quarantine but wish to access counselling, call us to schedule an online counselling session for you.

If you suspect you may have COVID-19, or have been in contact with someone who was suspected or confirmed in the last 14 days, STAY AT HOME and call Health Link 811. NOTE 811 s experiencing extremely high volumes of calls at this time If you need immediate medical attention, call 911 and inform them that you may have COVID-19. HERE IS A LINK FOR COVID-19 SELF ASSESSMENT PROVIDED BY ALBERTA HEALTH SERVICES.

When you enter the office please use the hand sanitizer located by the reception desk.

If we notice flu-like symptoms, such as fever, cough, runny nose – we reserve the right to reschedule your appointment.

Parents, please make childcare arrangements for siblings of the client attending the appointment.

We will be wiping down all hard surfaces in our reception rooms every 3 hours, and after each session in our therapy offices.

If you have traveled outside Canada please schedule your appointment for 3 weeks from your return date.  

WE WILL BE ASKING ALL CLIENTS WHO COME INTO THE OFFICE TO COMPLETE A DISCLOSURE FORM PRIOR TO THEIR APPOINTMENT.

Should you have any questions or concerns please call our head office at 780 461 1717 or email us at directors@insightpsychological.ca. Thank you for your cooperation and understanding.