Critical/Traumatic Incident Group Debriefing & Individual Support

A critical and traumatic incident can include death or near death of an employee/member, violent incident at work, major work-related accident, or other traumatic occurrences. Aside from work-related, critical incidents can involve one’s athletic/artistic/social team or club, school, community, or other entities.

Individuals who witnessed, endured, are made aware of, or even vicariously became aware of a critical incident can experience shock, trauma, distress, fear, anxiety, grief, loss, loss of control over their environment, or other psychological and/or physical difficulties.

HOW WE CAN HELP:

Our trauma and critical incident response team is made up of experienced trauma-informed psychologists, trauma specialists, and critical incident response specialists. They can be on or off the worksite or another designated site to support your people through such intensely difficult time. More specifically, we can provide:

    • Group debriefing and support within 24 to 72 hours after a traumatic incident
    • Post-incident individual counselling and support
    • Critical incident stress management training

Critical Incident Stress Management Training

Course Description
This 3-day course combines ALL of the content of ICISF’s Assisting Individuals in Crisis & Group Crisis Intervention courses.Only those attending all hours of class will be issued certificates.Crisis Intervention is NOT psychotherapy; rather, it is a specialized acute emergency mental health intervention which requires specialized training. As physical first aid is to surgery, crisis intervention is to psychotherapy. Thus, crisis intervention is sometimes called “emotional first aid”. Designed to present the core elements of a comprehensive, systematic and multi-component crisis intervention curriculum, this course will prepare participants to understand a wide range of crisis intervention services for both the individual and for groups. Fundamentals of Critical Incident Stress Management (CISM) will be outlined and participants will leave with the knowledge and tools to provide several group crisis interventions, specifically demobilizations, defusings and the Critical Incident Stress Debriefing (CISD). The need for appropriate follow-up services and referrals when necessary will also be discussed.This course is designed for anyone in the fields of Business & Industry Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance, Healthcare, Homeland Security, Mental Health, Military, Spiritual Care, and Traumatic Stress.
Program Highlights
  • Psychological crisis and psychological crisis intervention
  • Resistance, resiliency, recovery continuum
  • Critical incident stress management
  • Evidence-based practice
  • Basic crisis communication techniques
  • Common psychological and behavioral crisis reactions
  • Putative and empirically-derived mechanisms
  • SAFER-Revised model
  • Suicide intervention
  • Relevant research findings
  • Large group crisis interventions
  • Small group crisis interventions
  • Adverse outcome associated with crisis intervention
  • Critical Incident Stress Debriefing (CISD)
Completion of “Individual Crisis Intervention and Peer Support” & “Group Crisis Intervention” and receipt of a certificate indicating full attendance (27 Contact Hours) qualifies as two CORE classes in ICISF’s Certificate of Specialized Training Program.
Continuing Education Information
27 Contact Hours; 27 PDHs for EAPs; 27 Contact Hours for National Certified Addiction Counselors; OR 2.7 general CEUs from UMBC
Requesting This Course
Crisis Care Consulting
Course Description
Crisis Intervention is NOT psychotherapy; rather, it is a specialized acute emergency mental health intervention which requires specialized training. As physical first aid is to surgery, crisis intervention is to psychotherapy. Thus, crisis intervention is sometimes called “emotional first aid”. This program is designed to teach participants the fundamentals of, and a specific protocol for, individual crisis intervention. This course is designed for anyone who desires to increase their knowledge of individual (one-on-one) crisis intervention techniques in the fields of Business & Industry, Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance, Healthcare, Homeland Security, Mental Health, Military, Spiritual Care, and Traumatic Stress.
Program Highlights:
  • Psychological crisis and psychological crisis intervention
  • Resistance, resiliency, recovery continuum
  • Critical incident stress management
  • Evidence-based practice
  • Basic crisis communication techniques
  • Common psychological and behavioral crisis reactions
  • Putative and empirically-derived mechanisms
  • SAFER-Revised model
  • Suicide intervention
  • Risks of iatrogenic “harm”
Continuing Education Information:
Two-Day Course
General Contact Hours:
13 Contact Hours: 1.3 General CEUs from University of Maryland, Baltimore County (UMBC) Dept. of Emergency Health Services Professional and Continuing Education (PACE)
Requesting This Course
Crisis Care Consulting
Course Description
Designed to present the core elements of a comprehensive, systematic and multi-component crisis intervention curriculum, the Group Crisis Intervention course will prepare participants to understand a wide range of crisis intervention services. Fundamentals of Critical Incident Stress Management (CISM) will be outlined and participants will leave with the knowledge and tools to provide several group crisis interventions, specifically demobilizations, defusings and the Critical Incident Stress Debriefing (CISD). The need for appropriate follow-up services and referrals when necessary will also be discussed.This course is designed for anyone in the fields of Business & Industry Crisis Intervention, Disaster Response, Education, Emergency Services, Employee Assistance, Healthcare, Homeland Security, Mental Health, Military, Spiritual Care, and Traumatic Stress.
Program Highlights:
  • Relevant research findings
  • Relevant recommendations for practice
  • Incident assessment
  • Strategic intervention planning
  • “Resistance, resilience, recovery” continuum
  • Large group crisis interventions
  • Small group crisis interventions
  • Adverse outcome associated with crisis intervention
  • Reducing risks
  • Critical Incident Stress Debriefing (CISD)
Continuing Education Information:
Two-Day Course
General Contact Hours:
14 Contact Hours: 1.4 General CEUs from University of Maryland, Baltimore County (UMBC) Dept. of Emergency Health Services Professional and Continuing Education (PACE)

Our Trauma Specialists and Critical Response Specialists can also provide training to managers and on-site first responders on effective critical incident response and support for affected parties. Contact Insight Psychological today to learn more.

Dr. Hendriatta Wong

Corporate Services

Bob Stenhouse

Corporate Services

Shirley Leonard

Corporate Services

Shaheel Hooda

Corporate Services

Lisa Standeven

Corporate Services

Tara-Lee Goerlitz

Corporate Services

Dr. Ivan Murray

Corporate Services

At this time, Insight Psychological does not have therapists who specialize in this specific area, but that doesn’t mean we can’t help you! Please contact us to talk with our Intake Personnel to find a therapist that is a good fit for you and your unique circumstances.