Specialized Counselling & Treatments for Complex/Severe Cases (EFAP Supplement Services)

An employee’s/member’s weakened state of psychological health or cognitive functioning can decrease or even debilitate their capacity to perform and be productive. As such, when employees are experiencing any of the following, prompt and competent intervention is critical for their stabilization and recovery:

  • High stress, fatigue, anxiety, depression, trauma, or other psychological strain and injury, which may have resulted from challenges at home or at work, abuse, bullying, harassment, discrimination, violence, critical/ traumatic incident, or feeling psychologically unsafe.
  • Alcohol and substance dependency.
  • Cognitive functioning impairment or deterioration due to stroke, concussion, brain injury, other medical condition, or aging.
  • Difficulty adjusting to major life changes such as marital break-up, death of a spouse or child, major injury or illness, job loss, or other major life changes.
  • Psychological illnesses or disorders such as bipolar, attention deficit hyperactivity disorder, obsessive compulsive disorder, phobias, eating disorders, post-traumatic stress disorder, psychotic or personality disorders, or other disorders.

Large EFAP service providers often have a big network of counsellors that can offer your employees/members short term mental health support with some strategies to deal with their issues. Such an option is helpful and can be sufficient for an employee/member or their family member that do NOT have complex, co-morbidity, high trauma, severe mental health issues, alcohol/substance dependency issues, and/or other specialized care needs. Such conditions can bring about severe and prolonged difficulties in a person’s home, social, and work life, and basic counselling sessions would often not be adequate to help them properly address their conditions or difficulties. As a result, their condition can continue to deteriorate in spite of the fact that they might have gotten help. In such cases, specialized therapy and/or alternative treatments by therapists with advanced or specialized training in the specific areas of concern may be required to properly support their recovery.

Insight’s Specialized Therapies, Treatments, and EFAP Supplement Services are geared towards helping organizations fill critical gaps in servicing employees’/members’ unmet psychological care needs by their existing EFAP.

This service is geared towards helping employees/members or their family members with complex, co- morbidity, high trauma, severe mental health issues, substance/alcohol/gaming/porn/sex dependency issues, or other specialized care needs. Aside from being able to care for clients with different psychological issues, each therapist at Insight is also required to develop and advance their expertise in one or more areas of specialization. Those areas of specialization include but not limited to:Anxiety Depression Trauma and PTSD Stress Transition, Grief, and Loss Attention Deficit Hyperactivity Disorder (ADHD) Bi-polar Disorder Sex and Gender Alcohol and Substance Dependency Couples, Relationship, and Intimacy Issues Family Issues Children and Youth Uniformed Personnel and First Responders Workplace Harassment, Conflicts, and Difficulties Various Other Psychological Conditions and Disorders Insight’s therapists can provide appropriate clinical assessmentstherapeutic interventions as well as other supports that your employees/members may need to deal with the psychological, relational, developmental, personal, and/or other issues that are negatively affecting their ability to function or interact with others. Our therapists use evidence-based treatment modalities and are supervised or guided by some of the leading experts and/or very seasoned specialists in the field. Instead of getting a generalist who may have some knowledge in a specific area of mental health concern, your employee/member will be matched with a therapist whose chosen area of specialization is in the employee’s/member’s area of concern.Our therapists also work with other medical colleagues and specialists, where appropriate, to provide the impacted employee/member with the multi-disciplinary support they may need to deal with their concerns in a holistic manner. Such include psychiatrists, occupational therapists, speech-language pathologists, chiropractors, physiotherapists, pain management specialists, massage therapists, nutritionists, and more.For employees/members with difficulty attending face-to-face counselling sessions, online sessions can be facilitated through Insight’s real-time, secured online counselling system.Aside from individual counselling and support, our therapists at Insight Psychological can also facilitate group counselling or support sessions. Group sessions allow employees/members to mutually support one another through their struggles, process through their difficulties, build resiliency and learn coping skills as well as explore additional support and resources where needed.Contact Insight Psychological today to learn more.
This service is geared towards helping employees’/members’ school-age children with issues associated with parental separation or other adjustment difficulties, abuse, trauma, school bullying, ADHD, learning difficulties and disorders, self-esteem, eating disorder, pervasive developmental disability, and/or other psychological or behavioural concerns.

For more information on the psychological care for children and youth with specific issues above and/or for children and youth in specific age categories, please visit our child and youth specialty program page.

Contact Insight Psychological today to learn more.
This service is geared towards helping employees/members or their family members work through and cope with their grief, loss, and difficulties adjusting to major changes or disruptions in their life.Almost all of your employees/members will go through some form of major life changes throughout their life.These may include but not limited to:
  • Starting a new job or transitioning to a new position
  • Getting married
  • Birth or adoption of a child
  • Marital/relationship breakup
  • Death of spouse/life partner, child, or other loved ones
  • Major illness or injury
  • Significant conflict or problem at work, school, home, or with family or friend
  • Loss of employment and/or change of career/job
  • Significant financial loss
  • Change of residence
  • Going through menopause
  • Retirement
Adjusting to major changes or disruptions in one’s life, both positive and negative, can be difficult and can bring about anxiety, stress, and depending on the change, also depression and/or trauma. Research has shown that the accumulation of a high number of major life changes within a short period of time (such as a year or two) is related to the manifestation of various physical and mental health problems as many will experience some degree of difficulty adjusting to one or more of these changes. This in turn can result in lower productivity, higher absenteeism or disability leave, and increased turnover. Dealing with life transitions as well as grief and loss is one of Insight’s featured specialty programs. Insight’s therapists who specialize in transition difficulties as well as grief and loss can help your employees/members to deal with the changes, through the following support and care:

  • Individual Grief and Life Transition Counselling – Help the employees/members work through and cope with their grief, loss, and adjusting to the major changes in their lives.
  • Group Support for Grief and Life Transition – Each group is issue-specific and focuses on providing social support from peers going through the same life change, learning coping skills to deal with the major life change, exploring community resources that they can access, gaining resiliency, and adjusting to the new state of life.

For comprehensive details of our grief and loss program, please visit our Grief and Loss page.

Contact Insight Psychological today to learn more.
This service is geared towards helping employees/members or their family members whose deteriorating or impaired cognitive functioning is impacting the activity and quality of their work, relationships, and life.If an employee/member has sustained any of the following, they may experience some degree of cognitive impairment.
  • Concussion
  • Aneurysm
  • Traumatic brain injury (e.g. due to accidents)
  • Stroke
  • Heart Attack
  • Severe illness
  • Serious Medical Condition
  • Specific Psychological Conditions
  • Aging
There could be a noticeable weakening of their concentration and attention, memory, learning and retention, self-regulation, speech and language, information processing speed, reasoning, planning, and problem-solving speed or ability. Aging individuals, even without any brain injury or medical condition can also experience cognitive deterioration where a slowdown in cognitive function is noticeable.

Such impairment or deterioration can in turn affect one’s ability to work, communicate, maintain relationships, and/or carry out daily tasks that were once routine. If your employee/member experience some of these challenges, their psychological health may also be affected. They may feel worried and frustrated with their decreased ability to do some of the things that they could previously do with ease, they may feel more anxious, become less confident in their abilities, tire faster, or they may feel depressed and isolated with the change in their abilities. As such, initiating cognitive rehabilitation as well as psychological care as soon as possible is essential in facilitating the employee’s/member’s recovery process.

Using state-of-art perceptual-cognitive equipment and tools, we can help your employee/member to assess, re-train and re-build, as much as possible, their cognitive and functional abilities. We will also to gain new skills to compensate for what was lost. In addition, we will help them to deal with the psychological and relational impact of their impairment. Ultimately, we aim to help your employee/member regain a noticeable degree of their cognitive functions and their independence.

For comprehensive details of our cognitive-perceptual program, please visit our Insight Effectus page.

Contact Insight Psychological today to learn more.
rTMS is an effective, research-backed, non-invasive process in which a focused magnetic field stimulates under-active brain cells, activates them to work more efficiently and transforms lives through symptom reduction. rTMS can be particularly effective when used to treat severe depression, anxiety, and burnout that has not fully responded to conventional treatments (medication/therapy).Together with our partner, NeuroMed, we offer rTMS to our clients who:
  • May not have responded fully to conventional treatments (medication/therapy).
  • May want an alternative treatment option or a combination of treatment options.
  • Have had difficulty coping with some of the side effects of medication or do not wish to take medication.
For more information, visit our rTMS page.