Insight Psychological is committed to providing great psychological services to all our clients. We hold ourselves to the highest standards of professionalism and confidentiality as outlined in the College of Alberta Psychologists’ Standards of Practice.

 

Your Visit

We want to provide you with the full benefit of the appointment you have made with Insight Psychological. Please arrive 10-15 minutes in advance of your scheduled session to ensure your session starts on time and runs the full length of the appointment.

 

Deposit for Fee-for-Service Clients

To reserve a session with a therapist, Insight takes a deposit of of half the cost of the session for fee-for-service clients. This applies only to your first session with Insight.

 

Important Forms

To make preparing for your first appointment easier, you can fill out the following forms in advance.

 

Billing/Insurance

Insight is working towards set up with various extended health care benefit carriers for direct billing to serve you better. At this time, we are not able to do direct billing, so we require clients pay the full session cost up front and submit their receipts to their insurance for reimbursement independently. We will keep our clients updated as we get set up for direct billing with carriers. It is the client’s responsibility to know their coverage limits, and to personally pay fees beyond their coverage limits.

 

Cancellation policy

If you are unable to make it to an appointment, kindly provide us 24-hrs notice to change or cancel. Phone, fax, or e-mail are all acceptable ways to contact us. In the event of a late cancellation or no show, Insight will charge half the cost of the booked session.

 

> View Counselling and Treatments