Insight's Quality Assurance Guidelines
To ensure that all programs implemented by Insight Psychological are generating positive results and are effectively meeting the needs of its users - Insight has set-up quality assurance guidelines.
The following is a list of our quality assurance guidelines that all of our Insight locations (including Edmonton, Calgary and Red Deer) adhere to on a daily basis.
Insights quality assurance guidelines consist of:
- Needs Assessment
- Qualified Staff Case Management on an as needed basis
- Appropriate Utilization Reporting
- Feedback Reporting to Analyze program awareness, success and effectiveness.
- Annual Reporting of client statistics
EAP Services Provided by Insight:
- Cost Benefits of EAP
- Edmonton EAP Services
- EAP Program Structure
- For Employees
- EAP Confidentialty
- For Employers
- Quality Assurance
- Critical Incident Debriefing (CISD)
- Training and Workshops for Employee Development
- Corporate Consultation