To ensure that all programs implemented by Insight Psychological are generating positive results and are effectively meeting the needs of its users - Insight has set-up quality assurance guidelines.

The following is a list of our quality assurance guidelines that all of our Insight locations (including Edmonton, Calgary and Red Deer) adhere to on a daily basis.

Insights quality assurance guidelines consist of:

• Needs Assessment
• Qualified Staff Case Management on an as needed basis
• Appropriate Utilization Reporting
• Feedback Reporting to Analyze program awareness, success and effectiveness.
• Annual Reporting of client statistics

EAP Services Provided by Insight:

• Cost Benefits of EAP
• Edmonton EAP Services
• EAP Program Structure
• For Employees
• EAP Confidentialty
• For Employers
• Quality Assurance
• Critical Incident Debriefing (CISD)
• Training and Workshops for Employee Development
• Corporate Consultation

Insight's EAP/EFAP Specialists :